1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, age, gender, contact number, email address, residential address, academic and athletic history, guardian details, and ID proofs.
- Payment Information: Billing address and transaction details. (Note: We do not store credit/debit card details.)
- Technical Information: IP address, browser type, device type, and usage data through cookies or analytics tools.
- Health and Medical Records: For students opting for residential or high-performance sports programs (where applicable).
- Multimedia Content: Photographs, videos, and testimonials shared or captured during academy events and training sessions.
2. How We Use Your Information
We use your information for the following purposes:
- To process applications, admissions, and enrollment.
- To personalize training programs and academic support.
- To communicate with you regarding updates, schedules, events, and announcements.
- To maintain safety, medical records, and legal compliance.
- To enhance our website experience and improve services.
- To publish success stories, testimonials, or promotional materials (with prior consent).
3. Sharing and Disclosure
We do not sell or rent your personal data. However, we may share your information with:
- Authorized partners (e.g., affiliated schools, academic or sports governing bodies).
- Medical professionals or emergency contacts (in case of emergencies).
- Service providers for website hosting, analytics, or communication services (bound by confidentiality agreements).
- Law enforcement or government agencies if required by law.
4. Data Security
We implement industry-standard security measures to protect your data. Access to personal information is restricted to authorized personnel only. While we strive to protect your information, no method of transmission over the internet is completely secure.
5. Cookies and Tracking Technologies
Our website may use cookies to enhance your browsing experience and analyze website traffic. You can adjust your browser settings to refuse cookies, but this may limit some functionalities.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request corrections or updates to inaccurate information.
- Withdraw consent or request deletion of your data (subject to legal and operational requirements).
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of such sites. We recommend reviewing their privacy policies before sharing any information.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated "Last Updated" date.
9. Refund & Cancellation Policy
a) Program Fee Refunds
- All fee payments made through the website or offline modes are non-refundable unless otherwise stated under specific program guidelines.
- If a student wishes to withdraw admission before the commencement of the session, a partial refund may be considered, subject to administrative deductions and approval by the management.
- Once the session has started, no refunds will be issued for early withdrawal, absenteeism, or discontinuation of the program unless under exceptional, pre-approved circumstances.
c) Duplicate Payment
- If a duplicate payment is made by mistake, it will be refunded after verification of the transaction, typically within 7–14 business days.
d) Cancellation by Academy
- IIG Sports Academy reserves the right to cancel or postpone any program due to insufficient enrollment, emergencies, or unforeseen circumstances.
- In such cases, students/parents will be notified promptly, and a full or partial refund (as applicable) will be processed within 14 business days.
10. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
IIG Sports Academy
- Email: info@iigsports.in
- Email: admission@iigsports.in
- Phone: +91 977-729-2050
- Phone: +91 809-305-2050
- Phone: +91 890-888-0555
- Phone: +91 809-303-0058
